Return Policy
Effective Date: January 1, 2024
Thank you for shopping at sales.acuspray.com, operated by AcuSpray Drone Sales LLC. We appreciate your business and value you as a customer. Our Return Policy is as follows:
1. Return Policy
All sales made through sales.acuspray.com are considered final. We do not accept returns unless an item is defective or if you receive the wrong product. We strive to ensure the highest customer satisfaction and the highest quality in all of our products.
2. Authorization for Returns
If you believe your case warrants an exception, you must obtain authorization for a return. To initiate a return, please contact us at:
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Phone: (855) 977-7299
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Email: returns@acuspray.com
Our customer service team will guide you through the process and provide specific instructions on how to return your product, if applicable.
3. Conditions for Returns
Returns will only be accepted if:
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The product is defective or not as described on our website.
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The return is initiated and the product is returned to us within a specified timeframe after receiving authorization.
4. Contact Us
If you have any questions about our Return Policy, please contact us at:
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Phone: (855) 977-7299
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Email: returns@acuspray.com